Customer Service Number:

(323) 617-3816

Other Info

+852 8193 1379 (Hong Kong)
Room 405, 4/F Energy Plaza, № 92 Granville Road, Tsim Sha Tsui East, Kowloon
Hong Kong
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
Sat9:00 AM – 6:00 PM
Sun9:00 AM – 6:00 PM

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Complaints & Reviews — NewChic

15 May, 2021

Being driven mad

I merely want a Returns label for an item from NewChic to speak to a live person would be wonderful OR a valid email address so I can ask for what I need and why User’s recommendation: dont buy from New Chic because if you want to return an item it seems virtually impossible;

Clothing, Shoes and Acc

12 May, 2021

Absolutely unaccetable tracking on the Newchic home page

Dear Madam/Sir I bought three items online (attached screen shot of my bank account /Users/kati/Desktop/Screen Shot 2021-05-12 at 12.39.53 PM.png I cannot track my order, the Costumers Service totally useless, I am truly fed up with the treatment Do not send me back to the Costumers Help Centre, I rather receive a confirmation from you directly. Order... Read more➤

Clothing, Shoes and Acc

12 May, 2021

As previously reported req tracking on my order lost o/n

List order no req tracking on items ordered over 4 weeks ago 1x apricots fro I’ll front blouse pls 1x wine red PJs $36 each req tracking ETA ty

Clothing, Shoes and Acc

11 May, 2021

Chasing tracking on my order lost order no

Not pissed .Need assist placed order around 4 weeks ago lost order no req tracking info on 1x apricot frill front blouse $32. Plus 1x wine red PJs also $32 my email as is ray.stone006@***.com pH 040863**** pls assist waiting gift for my wife ty

Clothing, Shoes and Acc

23 Apr, 2021