More Contact Info

Customer Service:

Australia and New Zealand

+6 128 607 8316

Canada

+1 778 300 0854

United Kingdom and Ireland

+44 870 820 0084

Customer Service Number:

(609) 414-7087

US only

Company Address

Strong Current Enterprises Limited

68308, G/F Kowloon East Building, 12 Lei Yue Mun Road, Kwung Tong

Hong Kong,

Hong Kong

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Complaints & Reviews — NeckRelax

6 Aug, 2021

Efficacy is not experienced.

I need to return this piece of ***. I’ve tried it a number of times to relieve neck pain and I still have the pain. I tried different settings and the tens is not something I relish to feel. Sorry,

Medical Supplies and Equipment

29 Jul, 2021

Wanting to return but website doesnt work

I need to return the product as it doesnt work. When we click on the contact us – the website doesnt work. there are no return details etc.

Medical Supplies and Equipment

7 Jul, 2021

Pkg returned has been delivered

Return was handled properly and promptly as you said it would be. Customer service rep was right on the money when he processed my return. Thank-you, Sharon

Medical Supplies and Equipment

16 Jun, 2021

Need to return product and get refund

I have already written to your company about the fact that my NeckRelax just doesn’t work at all even after having techno savvy friends checked my initial installation of batteries etc. and agreed, it just doesn’t work. I received e-mails back from your customer offering me a new product etc. Then the e-mails stopped. I just want... Read more ➤

Medical Supplies and Equipment

7 Jun, 2021