Original review updated by user Apr 09, 2021 Myheritage.com does not have a transparent cancellation process. In their account settings for a customers account there is no access to the credit card information on file, to edit or delete it. And there is no clear statement of recurring billing. Further more…
Hello My name is Carol Macklin and I am In Sydney, Australia. I have not found My Heritage useful at all and went to a lot of trouble going through your website to find how to cancel the subscription which I knew was coming up in February. I believe I went through the correct process a month...
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this company is terrible do not subscribe they take a years payment out your account instead of a month
This is absolute [censored]! I did not buy a damn thing from you guys. Return my payment of 191.48 usd immediately!!! [protected]@teachers.org i’m telling you the truth…i WILL hunt down, and find whoever hit the button to take that payment out ..do you think you are the only people who know how to use the internet?? or...
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Update by user Mar 27, 2021 When I tried to contact My Heritage there was a recording saying their phone number has change and to go to My Heritage/contact and I was unable to find a phone number. Since I can’t call them I am unable to have this issue taken care of. Why has this company...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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