one month ago i’ve tried myheritage for one day, and before log out i’ve cancelled free trial, now after a month i checked my paypal transaction and i noticed that they’ve took 120€ on 17th march!!!they can easily see that since march 3 i’ve never login in their site since they send an email every time you...
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I deleted my account with Heritage and was stilled charged on my credit card. I try to ring them now, and I don’t have an account number to be able to obtain support. Their email is just an automated reply. User’s recommendation: Be careful with this company.
I am a 23 and me customer. While searching other genealogy sites I came across MyHeritage. The ad stated that if I were already a paying customer with 23 and me there would be no charge to download MyHeritage information. I was charged and called my heritage several times plus sent several emails. Now I am contacting...
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My Heritage £79.00 was deducted from my Paypal account today, 14/04/2021 by My Heritage. I opted for a free trial recently, didn’t use it, and decided not to subscribe. I had no prior notice that this money was about to be deducted from my account. I think this practice is dishonest in the extreme. If a free...
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I have tried to contact the support center at [protected] and [protected] several times without successd. With immediate effect this is notice to cancel my subscription/membership and I expect a refund for the remaining amount for the period 10 april 2021 to 08 april 2022. As my email address has changed I am unable to log into...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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