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You came in and took £113.99 out of my account which I never agreed to and you never even let me know or gave a reminder that you were going to take it off . I wish a refund back on to my card . By taking of that money thanks to you some of my bills...
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I’ve had a Complete Subscription with a price lock for as long as I keep it for several years. Customer Support has been really helpful until now.I only need to update my payment method, but I haven’t been able to do so, in spite of multiple phone calls and emails. I’m thinking that MyHeritage would rather dump...
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I paid for a full year. Now they want to get you to go to another level, just to access more of your family tree. What has happened??? I want the full year, full access to my family tree that I paid for. Sneaky, Sneaky, Skeaky. I want my full access back for the year! User’s recommendation:...
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I am trying to unsubscribe from your My Heritage, but I am going round and round on your site. Would you please just remove my name from your list.
My cousin “Margaret” and I both have Gedmatch kit numbers. Margaret has been a member of MyHeritage for a number of years. I joined about a month ago. We do not see each other's profile, can not find one another in multiple filtered searches on MyHeritage. Why is this? Makes me really question the validity, efficiency of...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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