Estoy tratando de contactar con ustedes porque han renovado la subscripción automáticamente sin mi consentimiento y no tengo forma de que lo anulen y me reembolsen el dinero. He llamado al número de teléfono indicado y después de 30 minutos esperando, se ha cortado la comunicación. También he abierto una incidencia en la página webs y no...
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Hello, on April 6, 2021 I asked for help concerning my Complete Subscription on the wrong Web Site. On April 13, 2021 I received the following support ticket #[protected] that I answered indicating the problem. On April 16, 2021 I received the response to my email where I was told being forwarded to the relevant department. On...
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I recently renewed my “Complete” MyHeritage account. The advertised price on the website was $74.75 as I had received a special deal. I entered my creditcard details and it was accepted. When I received my emailed receipt – I was charged as You were charged “$74.75 + $12.71 VAT” There was NO FOREWARNING that I was to...
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I have received an invoice from you #[protected] dated 21 June 2021 complete plan for My Heritage in the sum of £ 226 .80 inc. vat. I did not request this, I did not order this, I did not give you my credit card information, I did not give you authority to use the information on my...
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On March 20, 2021, I was billed $111.19 (USD) for a DNA test kit, analysis, and report. After waiting 2 months, I called the Australia service number for MyHeritage.com . Their service representative confirmed they had my correct address and promised to send me a replacement kit. Their website shows that this replacement kit shipped around May...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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