There is a significant bug with MyHeritage Family Tree online. When you choose to “Confirm Match” with a record, the record’s “Page/URL” will not be saved in the person’s “Source Citation” profile. All other information is saved properly, to include the “Citation Text”. This functionality had worked perfectly for more than 2 years of almost constant use...
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In April 2018, MyHeritage offered the Complete Plan at 50% off with a Price Lock Guarantee which says I would always get that discount as long as I maintained my subscription. I renewed my plan in 2019 at the 50%. I tried renewing my plan in 2020 and MyHeritage told me they wouldn’t honor the discount. After...
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Hi, I started a free trial with Myheritage, I was asked to leave payment details for when the trial period ended which I did through PayPal. After a week I decided that I didn’t want to continue so I cancelled my trial and what I thought was my subscription. They took £113.40 via PayPal account. When I...
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I took their 14 day free trial they took 107.40 from my credit card before the 14 days was up. They asked for my account number I gave it to them they say I have not account. No account but they took $107.40 from my credit card. They now tell me to contact google because google collects...
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I want a full refund of the subscription fees you have charged me in my credit card account. I did not authorized you to deduct any fees from my credit card. I did not even revealed my credit card in your app. This is a very confidential and personal info. How could you get something from a...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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