Entergy



Entergy
639 Loyola Ave.
New Orleans
Louisiana
United States
Phone: +1 800 968 8243
Web: http://www.entergy.com

Category: Utility Services

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Complaints & Reviews — Entergy

I have had my entergy with my apartment for over a year now. First issue I had with them was after a year my auto-payments randomly stopped going through. I checked my auto-pay every month, and every month it would say its on, then it would instead not charge my account and I would get late fees…. Read more➤

8761 Gail Dr Baton Rouge, La Today Tue Aug 31 lineman contracted through Entergy had to put a new electric pole up and they did a great job but they just laid the old pole and tree they cut away on and across my driveway. There is a tree down on my driveway but I need the… Read more➤

New Meter installed (which unsure as to why) and meter was not “cleared” upon installation and we were charged for and IMPOSSIBLE 9200 KWH (the house is a rental and is uninhabited presently) and a $1000 bill. Been trying to get resolved for a month. Everyone agrees to the problem and why it occurred but for some… Read more➤

I put up Solar power motion lights on my house, garage and faceing my drive way, then Entergy put up a LED night lite on the pole just down the road from my house. Now my motion lights won’t operate because the light from there LED light is lighting up my house eves and my motion lights… Read more➤

I have been having an issue with getting electrical and gas services turned on for multiple address. When I call to get an explication no one can give me an answer as to the reason. They say I need a permit then I don’t need a permit then I do need a permit I spoke to a… Read more➤

Entergy
14 Aug, 2021

Entergy Live line disconnect

I have an old utility service on my property I have been trying to get disconnected so Ascension Parish Drainage can improve drainage across my property. On July 27th I called and waited on hold for 45 minutes to make an appointment. On July 30th I had an appointment to have it removed. After waiting all day… Read more➤

Entergy
13 Aug, 2021

Entergy Run around for lights

Apparently I have been paying a bill for the wrong apartment. So instead of contacting me cause it was 2 bills for one apartment they just shut my electricity off. Now its been 2 days and I’m getting the run around. When I turned the lights on there was no need for verification. Now all my food… Read more➤

Entergy
10 Aug, 2021

Entergy Fraud my name

Some body stole identification and put a light bill in my name for 2500 and it wasn’t me I need some body to call me back by

I am an apt manager at a complex, the tenant living in one of the units skipped her rent and didn’t pay her power bill. I need to turn on the service at the address, so I can re-rent the apt.

I paid Bill. Matrix for Entergy Bill and they made the payment go through 3 times and putting me now in a financial bind because of their mistake charging me the same amount 3 times instead of the one payment due and I had to spend several hours on the phone with both companies trying to clear… Read more➤

Warranty Repair

There is no warranty repair at this company. Under the pretext of invisible mechanical damage, 20 lats are required for repairs, which is probably the standard price. The phone switches itself off when calling. Products - defective. Two similar cases in a short time. I will no longer use the services of this company.

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