InTown Suites

InTown Suites

Average Rating:

1.82 / 165 votes / 82 reviews
2727 Paces Ferry Rd SE # 2-1200
United States
Phone: 1800 553 9338

Category: Hotels

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Complaints & Reviews — InTown Suites

I was at the office today Saturday August 28th by 1 p.m. and nobody was there this happens every Saturday. Well today the floating general manager was there and he wasn’t there earlier so I could pay. He got there about 230 245. He said that I had pay to 319.00 because i was late. When i… Read more➤

Charles the head maintenance person simply walked into my room without knocking when there was no maintenance issue. He then asked to see my key card and began rifling through my things until he found it. He then inexplicably asked me questions about if the key worked in an accusing tone as if I were there without… Read more➤

They have not contacted me intown suites are a scam hotel! They stole 350 for the week and my 25 dollar deposit for no reason other than my color User’s recommendation: Don’t go.

On 7/30/21 around 12:30pm I Mr Donald M. Richardson stop by the office at 90 oxmoor Rd Birmingham AL 35209 where I have lived and paid rent for (182) days and it was my (6) months now I’m a resident and by the mayor Randall Woodfin office and the State of Alabama tax revenue office told me… Read more➤

I need for someone from the home office to call or email me ASAP (205) 352-**** or [email protected]***.com the Mayors office and the state of Alabama stated after (6) months paying for a hotel room then you are a resident and ALL of your taxs money should be refunded but this manager Mrs Dillard is refusing to… Read more➤

I need to speak with someone @ Corporate ASAP. Im a long term resident and consider this my home away from home yet I have recently been ignored and treated very unfairly with recent upgrade charges with nothing in writing or a fore-warning. Please call me ASAP and give me a chance to explain my situation. These… Read more➤

I paid for an upgrade and didnt get the upgrade. The roaches are really bad. The staff are rude. I regret having to come here. User’s recommendation: Do not stay here.

InTown Suites
16 Jul, 2021

InTown Suites Price discrepancy

Check in was 5 weeks ago and with the exception of week 3 and 4 each week has been a different price. The office staff, including Angel, who stated she was the manager, have all given different information and seem to be unconcerned and uneducated on the process. On top of the price problem the room has… Read more➤

I work overnights and when I get off I like to take a shower immediately. Its beyond frustrating they I pay my rent on time every week/month and I cant come home to running water. We are not even giving a heads up to attempt to plan around it. Good paying customers should not be treated this… Read more➤

InTown Suites
27 Jun, 2021

InTown Suites Issue at property

Hi this is my second time getting in touch with u all and no response I stay at ya in town suites in Madison tn I was sleeping cause is a truck niurse and I work late Maintenance man did not and he busted trew my door but I had Safety lock on he came in my… Read more➤

poor service

Never again! I ordered a pizza at 21:45, with a pick-up on the spot at 22:30, went there and told me to wait another 30 minutes! It looked like they hadn't even started cooking. Outside -9 degrees, I'm here for free, I won't stand outside in the cold. Looks like it's a standard thing here to choke customers. Nowadays, it is possible to order food through the application and see the exact time and location of the courier. In 2021, there will soon be no customers with such a service! Discipline.

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