More Contact Info

Toll-Free Number:

(877) 690-5116

Customer Service:

Balance Information for the Visually-Impaired

(800) 861-9614

Contracts, Planning and Construction Department

(718) 725-2643

Long Island Rail Road

(718) 217-5477

MTA Long Island Rail Road

(718) 558-4704

MTA Staten Island Railway

(718) 876-8276

Emergency/ Hotline:

(212) 878-1001

MTA Police Non-Emergencies

(212) 878-7199

Headquarters:

(212) 878-7000

Fax:

+1 (212) 878-0186

Other Info

+1 877 337 2017 +1 718 393 4999 +1 718 217 5477 +1 877 690 5114 +1 800 333 8655 +1 212 878 7000 +1 212 878 7199 +1 (212) 360-3000
2 Broadway, 4th floor
New York , New York
United States – 10004

Company Address

Metropolitan Transportation Authority, Inc.

333 W. 34th Street, 9th floor

New York,

United States

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Complaints & Reviews — MTA

1 Oct, 2018

New bus route

I hate the new bus routes and busstop changes! I miss my bus everytime it never used to happen!

Public Transportation

1 Oct, 2018

The *** B13 SUCKSSSSS!

Get some new drivers for this line. They’re all *** lazy and never show up on time. Trying to get a bus to Wykoff out of the general postal facility in the afternoon is *** annoying. Sick of this *** Stop hiring the idiots off the streets.

Public Transportation

27 Sep, 2018

Train and subway delays

It’s annoying that the subway and bus are both delays COME ON FIX IT!!!!!

Public Transportation

11 Sep, 2018

One of the reasons I’m leaving the city

The MTA subway system is NYC is the worst. In no other country you encounter subway system that is so bad, expensive, smelly and stressful. We pay 32$ a week for a service that is not delivered, and the L…. oh my god kill me. Why don’t you stop raising the prices of the metro card if... Read more➤

Public Transportation

20 Aug, 2018

Disabled person

I picked up the train today . I saved my receipts that I paid . This conductor constantly keeps harassing me . I am trying to find a seat to get off closer to where I am going . He stands in the way blocking me asking me for my fare before before I sit down .... Read more➤

Public Transportation