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On July 1, 2020 I ordered 4 cartons of John Player Special Blues, for a total of $155.96. On July 2, 2020 I received an email from [protected]@dutyfreedepot.com telling me that my order # 970510 had been charged and processed and that I should expect my order to appear in approximately 28 days. It has been almost...
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Did the research. It is legal in th US to order duty free cigarettes but US Postal System, Fed Ex and UPS will not deliver cigarettes in the US. It is their policy, same with credit cards who will no longer cover the charges. To them it’s a “sin” service they will not provide. So, Dutyfree attempts...
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I've been ordering dutyfree cigarettes for many years off and on. I recently started ordering them again last july 2019, I haven't recieved all the orders I've placed since then, I write down all the orders when I receive them, I've tried contacting them by phone and don't understand Spanish when I call I have all my...
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I order from DutyFreeDepot on July 2019. After several shippings I did only get my order partially on Dec 2019. And I decided to cancel my order and request a refund by Feb 2020 . I was shocked when I saw the refund was less than expected even when I proved with picture and evidence that I...
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On August 27. I placed an order with you agent Thomas Bloom phone #:718618****, e mail address TOMERICKB@***.com for 6 cartons of Karelia blue 100, 2 cartons of Menthol Moore and 2 cartons of Parliament blue 100; ORDER #947756 and payed $493.90 by check which was cashed by your company on August 30th . In addition I...
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Misleading the Customer
18.11. I want to withdraw cash from an ATM in the Forest Park. I am a ScandiBank customer, the ScandiBank mobile application to this day shows that Zoo Prospect 1 is a ScandiBank ATM. I'm going there, but the ATM is gone. The nearest was the Citadel bank's ATM, one tram stop ahead on Koknese Avenue. The surface of the Scandinavian bank cost me 3.85 dollars. Will ScandiBank compensate for this?
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