More Contact Info

Toll-Free Number:

(800) 489-1581

Customer Service:

(706) 327-5622

(706) 256-3900

(866) 475-5180

Fax:

+1 706-660-8022

Other Info

Other Info (opening hours):

Additional Fax Number:

+1 (706) 327 5632

Company Address

Masterbuilt Mfg., Inc

1 Masterbuilt Ct

Columbus,

United States

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Complaints & Reviews — Masterbuilt

25 Jun, 2021

Part that may or may not be the problem, no response from the company

No response from masterbuilt, they seem not to care This is the 2nd time in 2 years I dont get any response from them. I have a smoker built from them thats totally inoperable. Its junk at this point. This is not a good company

Appliances and Electronics

25 Jun, 2021

New gravity series 1050 smoker damaged hood

received my new Gravity series 1050 on Wednesday from Amazon. the hood is dented. Would like to either replacement hood or return the grill.

Appliances and Electronics

24 Jun, 2021

Masterbuilt 1050 has no power

The problem is that there has been not one ounce of contact from them. Their customer service is absolutely horrendous, just to try and get any email to them is a pain, there is not a phone number to talk to a live person. I love the grill but boy they fall way off the cliff from... Read more➤

Appliances and Electronics

24 Jun, 2021

Want to buy smoker

I wish to chat with sales person. This is ubserd that I am being forced to write a 100 symbol message just so I can give your company a sale??

Appliances and Electronics

23 Jun, 2021

Not turning on

I literally just got this a few weeks ago I had to put it all together then find the time to figure out how to do the burn in smoking or whatever it need ed to be done go to use it another time to smoke some food and it literally will not come on so this... Read more➤

Appliances and Electronics