MassMutual




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MassMutual

Average Rating:

3.56 / 300 votes / 37 reviews
MassMutual
1295 State Street, Springfield, Massachusetts, 01111
United States

Phone number: (800) 272-2216
Web: https://www.massmutual.com

Category: Insurance

Toll-Free Number:
(800) 272-2216
Customer Service:

Brokerage Products
(800) 542-6767

Guaranteed Acceptance Life Insurance
(844) 872-2200

Institutional Investments
(866) 329-6277

Long Term Care Insurance
(888) 505-8952

Pension Annuity Plans
(800) 775-4331

Retirement Access
(800) 854-0647

RetireSmart and Retirement Plans
(800) 743-5274
(888) 357-0053
Billing:
(844) 975-7522
Headquarters:
(800) 665-2654
Corporate Owned and Bank Owned Life Insurance

(800) 548-0073
Executive Group Life Insurance

Fax:
+1 (866) 329 4527
Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8 am – 8 pm ET

Other Location:

470 Atlantic Ave.

11th Floor

Boston, MA 02210

1 Marina Park

Boston, MA 02210

100 Bright Meadow Blvd.

Enfield, CT 06082

60 Madison Ave

New York, NY 10011

11001 N Black Canyon Hwy

Phoenix, AZ 850029

Company Address
MassMutual
1295 State Street
Springfield,
United States

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Complaints & Reviews — MassMutual

Supposedly sent letter for pensioners to sign( not a certified letter) if not signed we don’t get pension. Well now all *** will break loose! They cannot hold pensions hostage ! Did they get notified I was dead? No so they are required by law to send pension or see me in court
I recently attempted to roll over my 401K account from Mass Mutual to Vanguard. I was only 60% vested in the employer contribution portion of my 401K. Mass Mutual correctly withheld 40% of the employer contributions and they remained in my account. Mass Mutual then proceeded to take 40% of my 60% and called it a Forfeiture... Read more➤
8 May, 2019

RMD taken from Roth

MassMutual insisted an RMD had to be taken out of my Roth account prior to withdrawal. I told them it was exempt until owner dies & is inherited by my sons. They said it’s IRS rules and I was wrong. I even spoke to a supervisor and she agreed with her employee….
19 Apr, 2019

Verify coverage

Calling for days no answer please advise year’s on this plan what has happened to your company you are really scaring me. Do we need to contact another agency PLEASE ADVISE I
After my ongoing horrendous experience with this company trying to withdraw my own funds, i see so many others have had very sinilar experiences. I can hardly beleive a company with such a poor reputation continues to stay in business. It seems a lot of their “customers” are from employer sponsored plans. I also got sadddled with... Read more➤

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