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Charging $150 for an account roll over. Unheard of…..
I received a notice the address on a joint account had been changed. I called the two numbers on the notice but was given SIX more numbers to call before I was finally able to speak with someone who could do something – which was to dig my so-call ‘representative’ out of the dead and have her...
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My wife started an account with MassMutual as part of a 457B program affiliated with the school system with which she was employed. The financial adviser assured us that we could transfer / roll over this account in the future if my wife switched jobs. We relocate often for my work and anticipated this would happen again....
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Mas Mutual’s RetireSmart platform is absolute garbage. You are much better off going with Fidelity, TD Ameritrade or just about any other 401k provider than these jokers.
They stall sending a roll over check. What was the amount. Who is the check to be made out to? Then they repeatedly say they will send the check and don’t send it. They make you wait and never get back to you. They are the worst company I remember dealing with. I initiated a Congressional Investigation...
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