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I tried to get info on credit paid for reimbursement of a policy loan. I only recei ed one receipt to show payment but had been paying 50.00 a month for two years . Talked to agent and customer service and i they said they did not see any payments but would follow up. 2 months later...
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I have Massachusetts Mutual Life Insurance Company’s policy, called:- Whole Life Legacy 10 Pay. On Nov 21, 2016 I called MassMutual office and talked to their rep Stacy, after solving my login issues, I asked her about the difference in fees if I pay my premium in full. She said to me that,” I will save no...
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I am an American expat leaving in Europe- age 75.. A forgotton ID or password will lead to years of frusration trying to prove you are you. This is my experiece. I have a very small annunity and just getting my yearly approx. 200.00 dollars (that’s two hundred) has been ridiculous- one catch 22 after the other....
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My husband took a policy in 1984 and forgot he had this policy and low and behold in 2018 we received a letter in the mail telling us that they couldn’t find him since we moved in 1988 and have a loan on his life insurance policy. So, if we surrender the policy we are now liable...
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In early 2018 I tried to cash in a nearly 60 year old life insurance policy on me issued by MassMutual in the 1950s and trying to get money back from them was a nightmare. They used every excuse in the book to drag their feet and hang on to the money as long as possible. When...
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