Just placed an order for a monogrammed scarf. Wish I had read all these horrible reviews first! Keeping my fingers crossed I will be pleasantly surprised!
Delivery was stated to have taken place on 12/4 No package was received I notified UPS of the missing package They are making a report now I need my package for Christmas
Took more than one hour to place order, highly inefficient customer service, would not honor discount listed on site for that day, told me it could take a week for email discount code, waited for customer service again. They do not know what they are doing. Then checked product reports and their products are poorly made. I...
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On October 1st, I ordered the Tie Bar Mark and Graham bow tie set (item #299****) When I received my order, it did not contain the striped bow tie that is in the picture on the website. Instead of the bow tie, it contained a regular tie that is red and navy. I called customer service and...
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I had placed an order for $268 on Saturday. Received a promo code for 20% off on Monday. Called to see if I could get it put towards my bag I ordered. First CSR said no….transferred me to another CSR, they could figure out what I was asking and then I got a dial tone…nice! I called...
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