I recently ordered a bag from Mark and Graham with my initials and was super excited to receive the bag. Once received, however, things changed. The monogram was uneven and sloppy. I was so disappointed, especially knowing how this company prides themselves on…
ordered large bowl to be shipped wrapped with card-as a gift. when it came unwrapped they refused to send a box or card. all was supposed to be complimentary. Their answer- not possible. the bowl was a awkward size or I would have gotten a box myself. I asked them to just pretend to ship the bowl...
Read more➤
The monogram on my item is incorrect. I ordered the monogram “OST”, but they sent me “OSD”. I’ve called 3 times and emailed twice, yet I still have not been sent a replacement. Each time I call the customer service agent has a different story. First, I was told the replacement would be sent overnight, then I...
Read more➤
Mark & Graham is bordering on a par with a fraudulent business. I ordered many items from them and several of the transactions resulted in so much stress for me that I swore never to buy anything from them every again! Months went by and I needed something for travel and since I had purchased some (excruciatingly...
Read more➤
It is a shame to say that I really feel like I got scammed with this purchase. Paying over $100 for a tiny leather belt bag is a significant expense that comes with an expectation that the bag with hold up for a reasonable amount of time. Within a week of regular and careful use (carrying only...
Read more➤
