More Contact Info

Toll-Free Number:

(800) 322-1189

Customer Service:

Cardmembers in Puerto Rico and the U.S. Virgin Islands

(800) 981-8400

Cardmembers Internet Support

(800) 527-4403

Main

(972) 431-1000

(800) 542-0800

(614) 863-8800

(800) 597-6453

JCPenney Emails:

Privacy Inquiries, Trademark Inquiries

[email protected]

Emergency/ Hotline:

(877) 720-6576

PRIME CLERK RESTRUCTURING HOTLINE

(646) 979-4417

PRIME CLERK RESTRUCTURING HOTLINE

Accesibility:

(888) 879-2641

General Info:

(844) 527-2775

Fax:

+1(972) 431-9638

Other Info

Other Info (opening hours):

Mailing Address:

Attention: Corporate Consumer Care

Penney OpCo LLC,

P.O. Box 10001,

Dallas, TX 75301-7311

Company Address

JCPenney, Inc.

6502 Legacy Drive

Plano,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Jcpenney , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Jcpenney

28 May, 2021

Y’all asked me u sent me an email

No I have already written my review and u erased it. Penneys leave me alone. You dont deserve a longer review u erased my review now leave me alone. Ive had a Penneys account for over thirty years. SO DISAPPOINTED IN U PEOPLE. User’s recommendation: Don’t use Penney’s for anything.

Supermarkets and Malls

25 May, 2021

Did get my package

I was looking forward to my package from JCPenney it was a for my they send it back to warehouse never had this problem before getting my package hurt feel for me and my daughter

Supermarkets and Malls

25 May, 2021

Stop Cancel Culture. Youve lost a customer.

I wanted their response for supporting cancel culture. Wouldn’t comply with request for why. *** nice on phone. I could tell that the person I spoke with didn’t like my opinions. User’s recommendation: Boycott JCP, Coca Cola and all “woke” companies.

Supermarkets and Malls

21 May, 2021

Online order charge to paypal

I did not confirm an order that was charge to PayPal l. The order was never confirmed and I was charge any way. User’s recommendation: Not csrge customers until the transaction is confirmed.

Supermarkets and Malls

21 May, 2021

Update on online order

Haven’t heard back from orders and waiting on a call or email. Please have so.eone contact me soon regarding order.Thank you in advance.My number is 601-529-****

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