I just wanted to note you that i sent many messages and emails about my refund for reservation number 2D836D8 (free cancellation) but I havent received my refund.I contacted the hotel about refund and replied that hasnt taken any money. Also I got many messages from your company told me that will receive my refund about December...
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I made a reservation with free cancellation after I canceled it (booking number is 2D836D8) because Covid-19 but the company has stolen my money 176.87 Euros, so I sent many emails and messages also I called that number +90 (850) 5** ** 69 many times but no replying. I wanted to inform people that Otel.com is a...
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Ive sent e-mail to you, but no one reply regarding to credit voucher extension. Please kindly advise your contact that I can reach to you. Thanks. User’s recommendation: Not good service.
Hello, My paid reservation to Pestana Grand hotel in Madeira Island, made through Otel.com, was cancelled last year due to COVID-19. A voucher was sent to me that I would like to use now but the website Otel.com website is down and they and the phone number is not being answered. I have contacted the Hotel and...
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Our trip got cancelled due to covid and we. would like to rebook our booking for this summer. The borders were closed during our vacation dates. Not looking for a refund. Just need to rebook. We were going to attend a wedding that got rescheduled for this year.
