After four months of complying with my local DMV and completing all requirements I received approval to remove the device. I then sent in my paperwork and was released by Intoxalock. It took 4+ hours on the phone today to finally have the appointment made. Customer service and the Intoxalock installers/removers were barely capable of setting up...
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Automated system can't find my account so I have to sit through the entire phone tree to find a way to get through. Service reps repeatedly refuse to let me talk to a supervisor. They repeatedly have told me they sent forms to penndot, penndot says they never received them — multiple times. They have reported to...
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2 hours after the installation of the IID, my left front lights went out. Called the installer and they asked for me to come back because it might be a fuse blown. Went back and they looked at the fusses but couldn’t find any blown. So they said it might just be the bulbs… the entire set…...
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Continually discharges battery. Company says you have to start it everyday but it still drains it. False positives and they argue with you. I took vitamins and it failed. I drank a vitamin water on a long drive and it failed. I feel the camera is invasive as well. Totally outdated machine and they charge you for...
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They are a horrible company. Bought my own code reader for 20 bucks. Shows cylinder 1 misfiring. It August in Georgia, just as hot at 9am as it was at 11am. Car has been driving fine always. Intoxalock installed and engine was sputtering or hesitating until I got close to the house. Then it just seemed like...
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