The product and service is not reliable. Today I pay to have my vehicle towed to their installer to replace the entire unit. Intoxalock (referred to from now on as “They” or “Them”), determined, after many of my attempted calls to resolve the issue of no power to the unit, to send a replacement. They sent to...
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I had the unit exchanged because of no power to unit. The exchanged one had no power either although Matt’s mobile in Kenosha Wi said it checked out there. A new relay was to be sent to Ericksons Auto trim on Lathrop Avenue in Racine Wi to be installed yesterday. It was sent to Ericksons Auto trim...
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. I HAVE BEEN charged for MISSING A RECALIBRATION DATE BUT I WAS AT the service center they sent me to ON THE DATE OF MY reCALIBRATION AND THE SERVICE CENTER CLOSED FOR AN EMERGENCY an hour and a half early. I CALLED INTOXALOCK WHEN I ARRIVED AT THE CENTER AND NOTIFIED THEM and they were unable...
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My car was running completely fine before having the device installed. I had to replace the battery about 1 week after it was installed which cost $115. I broke down in the middle of a busy highway, which almost caused multiple accidents, in addition to high stress and anxiety. I then had to get towed for $80....
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I had my device installed June 12 or June 17, 2020 by a nice lady, but she didn’t have any idea what she was doing. I took the car to her 2 days in a row and ultimately had to leave it overnight & she was on the phone with tech support the entire time I was...
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