my device give me false positives quite often. some in the morning & i’m not sure why. Last sunday (june 6) on my lunch break i passed the initial test right away. between that & my 2nd test i ate Ben & Jerrys Thick Mint ice cream with nothing to drink. i failed the retest. because of...
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I was in my car eating lunch outside of work and it created a false failure that passed 2 minutes later. I have not only been charged a reset fee, but two fees for the same incident and cannot get any resolution from Intoxalock. I’d like a phone call from corporate to resolve. My previous attempts have...
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I tried to return device to UPS office. They advised me that I needed prepaid UPS slip and box from Intoxalock. I contacted your company on too many occasions to get the box and UPS slips to return. 2 weeks ago they said the box and slips would be at my home May 3 then May 7....
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I haven’t gotten a straight answer from their “customer service” reps regarding hidden fees and signing the lease agreement which says I am leasing for 4 months even though the state mandated 30 days. Lease says there is $221 “early cancellation” fee which worries me and was not disclosed by rep on phone. Also adding insurance cost...
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I need an 180 day review sent to the wa stage dol Vancouver wa they are saying theres no data from august to February so I either need that or I need a refund for those 6 months or a credit for 6 months if I have to get it reinstalled again even tho you guys scheduled...
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