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Customer service agents keep hanging up the calls, the device stop working and I had to pay for a wrecking service to take the vehicle from my job to the service center, I was told I was getting a new device shipped and I will get refunded for the reinstallation and recalibration, the device took four days...
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This is the worst company I’ve ever dealt with. I switched from smart start to intoxalock. I called them inquiring about their service and their device. The representative (salesmen) said so many amazing things about their company and their device. He called me every 2 weeks for 3 months asking me to switch. Finally I did. They...
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I spoke with someone 8/12 to establish the account. I was given a monthly fee of $104 after having them remove roadside assistance that I didn’t ask for. I was told that I needed to pay $27.50. I paid with my debit. I was then discouraged from finding an installation appointment. The same rep wanted to “take...
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hours agoDetails I’ve left many calls and emails with Nate McNamara and get no response. I’ve broken down three times on the side of the road, my car is still the shop because of your devise keeps shutting all electrical in my car. My recal date is Friday the 13th and I’m not sure I’ll have my...
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I’ve been waiting a [censored]ing on these idiots to send the part needed and then they send the wrong one. I’m so [censored]ing mad right now. I have [censored] I need to Diane they are causing me to get behind. I have missed 3 days of work now. I swear to God this is the stupidest company...
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