More Contact Info

Toll-Free Number:

(877) 406-4372

Customer Service:

(650) 253-0000

Legal:

(866) 450-5185

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 09:00 – 20:00 (EST)

Company Address

Google LLC

1600 Amphitheatre Parkway

Mountain View,

United States

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Complaints & Reviews — Google Store

13 Aug, 2021

Phone will be delivered 4 days late

Absolutely no help and lots of excuses. Phone was to be delivered 12 -13. Paid fir overnight delivery. Phone will now be delivered 16th? Huh? Excuses- high demand and or zip code (nope old phones dont we live in Bay Area, could not be closer) ups ( nope they overnighted glass screen no problem). Dont make promises... Read more ➤

Gadgets and Accessories

9 Aug, 2021

Want to order a Fitbit with my Google play gift cards

Can not order the fitbit with my google play gift and you help me with my order i tried different way and i had no respones so how can i order this fitbit

Gadgets and Accessories

6 Aug, 2021

Dissatisfied disabled brand loyal customer gets no resolution to complaint

No help at all . Been jumping through hoops bounced from department to department from purchase and it is 6 months later!! all i get are delays, inconsistent information so that Google could get away with sending me a defective pixel 4a phone at full price and then getting me to activate it on their fi network... Read more ➤

Gadgets and Accessories

3 Aug, 2021

A charge I do not recognize $21.59

There is a charge in my card in the amount of $21.58 that I did not make and would like it removed. Thank you

Gadgets and Accessories

15 Jul, 2021

Trying to buy a game for my Grandkids

I Can’t purchase games its not accepting my credit card. It says Error. My card is ok to do purchase. I try calling play store n no one answer n discontinue the connection my Grandkid try to buy the game on his phone with all my card information n nothing. Please Help. User’s recommendation: Not Good or... Read more ➤

Gadgets and Accessories