This is just to warn others out there: if you are going to buy a Google device such as a Chromecast, think twice before using Google Store. I ordered the wrong Chromecast (HD and not UHD) on March 7th of this year, and tried returning it. After having my original return request randomly cancelled – I had...
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Google sent me a item that I didn’t want. I returned it and there is no way to contact them to make sure they received the item . User’s recommendation: Don’t order from google.
They automatically charged me $60 for a Nest Aware subscription renewal without prior notification of the upcoming charge. I did not want to renew the subscription and immediately canceled the subscription upon receipt of the email notification for the charge. I do not use the service and have no need to renew. And they refuse to refund...
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What Happened: I ordered a google pixel 5 phone from the google store with the expedited shipping cost on May 16(one month back). I paid extra for expedited shipping for urgent delivery. I have not received the phone yet. I made a contact with the google store support team multiple times with provided case id for my...
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It look 10 days of waiting to receive an open box, with brown packing paper. Someone along the way stole the phone. Contacted the Google Store customer service.No phone number to call, so it had to be via chat. The CSR on chat was not able to resolve, and said would receive notification in 24-48. how to...
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