First Gulf Bank [FGB]




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First Gulf Bank [FGB]

Average Rating:

3.15 / 201 votes / 24 reviews
Khalifa Street, FAB One tower, 14 Floor
Abu Dhabi
United Arab Emirates

Phone number: 971600525500
Web: http://www.fgb.ae/en

Category: Banks, Finance Companies

Links of First Gulf Bank [FGB]
Other Info

+971 600 525 500 (Customer Service) +971 26 811 511 (International) +971 26 920 766 (Global Transaction Banking) +971 23 053 888 (FIG Client Services) +971 24 105 151 (GOV Client Services) +971 43 710 144 (IBG Client Services Dubai) +971 24 105 101 (MNC Client Services Abu Dhabi) +971 43 710 400 (CBG Client Services Dubai) +971 43 710 444 (MNC Client Services Dubai)
Khalifa Street, FAB One tower, 14 Floor
Abu Dhabi
United Arab Emirates


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Complaints & Reviews — First Gulf Bank [FGB]

• FAB provided to me the liability letter for AED 21, 800 on 03rd January 2019 after several requests to their customer care department. (as per the statement the current month amount is AED 21, 739, 35) • The same liability letter was submitted to Emirates Islamic Bank on 06th Jan 2019 and they released the cheque... Read more➤
Sir, I am James V A working in SEWA from Sharjah. My Credit card number [protected] Expired on 7 July 2018. Since Second week November 2018, I am continuously requesting Clearance certificate from your call center. Still today I didn’t receive any letter or reply from your side. I even visited the Al Qasmia Branch several times... Read more➤
20 Mar, 2019

credit card clearance

I requested credit clearance letter on 22/11/2018. As per them letter can be requested after 45 days of card closure. So. Request made again on 12/01/2019. Sr11373548 no response 24/01/2019 sr [protected] no response (approved but not issuing) even after multiple calls not issuing the letter to branch. Called customer service multiple times but still not able... Read more➤
My credit card is activated with an Accelerator account that is deducting AED 250 every month in the name of Annual membership fee. I want to close this account. When I visited the branch customer service informed me that I cannot close this account unless I close my credit card. Why is this kind forced charges applied... Read more➤
7 Mar, 2019

credit card closure

Dear FGB team, I am using your services for a long time and only had a bad experience with NBAD where I closed my credit card after receiving the assurance that my overall rating with Etihad Bureau will not be effected. Even at the time of closing my credit card, I offered your collection team that I... Read more➤

Treatment of Employees

These people, if you're ever looking for a new job, don't make a mistake - under no circumstances should you continue your career in this company! The management of the company works according to its own principles. Employees are subjected to repressive methods, with Soviet-era overtones. One thing is promised and another is done! To put it mildly, the attitude is inappropriate, inadequate and unacceptable to ethical standards! The company is run by members of the same family or by people close to them. It follows that all other employees of the company are included in the lower order. The lowest order regularly receives unjustified insults and, in addition to their job responsibilities, is forced to perform the job duties of people standing unofficially! Understandably, when performing a double, bulky workload, a person is often not physically able to do everything, both reasonably and unreasonably, within the required time limits! Attitude and terrible! The company is currently undergoing a reorganization, and lower-ranking employees have been put in front of the fact that they are being downgraded and their salaries being Abbyficantly reduced, not for the first time! If an employee, using the rights stipulated in the labor law, refuses to accept a demotion, then, by law, the employee must be dismissed due to the liquidation of the staff unit. In these cases, the management of the Award will always find a reason to dismiss the employee for breach of contract. As a result, employees are evicted on the street without receiving a fine for the company's years of service! Be careful! The company's management, in relation to its employees, uses various tactics to achieve the desired result - trickery, blatant lies and threats! No one wants to meet these people as employers! PS Recognizing the former employees of AAS Balva - everyone, without exception, confirms that they are happy about the fact that they no longer work in this company!

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