Brightstar Device Protection

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Brightstar Device Protection

Average Rating:

2.65 / 666 votes / 82 reviews
03, Alpharetta, Georgia, 30009-9998
United States

Phone number: (855) 877-3887

Category: Insurance

Toll-Free Number:
(855) 877-3887
Customer Service:
(866) 277-6325
Other Info

Other Info (opening hours):

Mailing Address:

Legal Department

2325 Lakeview Parkway, Suite 700

Alpharetta, GA 30009

Company Address
Brightstar Device Protection, LLC
P.O. Box 03
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Brightstar Device Protection , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Brightstar Device Protection

I lost my phone a week. Couldn’t register the loss at first because their system kept insisting I use the service-request web page, which wouldn’t load on three different laptops and browsers. First they told me my request was approved. Then the replacement was held up because “the payment for the fee was pending.” Then they told... Read more➤
I lost my device and had to replace it, it’s been two days and I am without a phone, Boost mobile told me I will have to pay $179.00 for the same device. Brightstar told me I did not pay for my protection plan for that month, Boost Mobile said not true, I am in good standing,... Read more➤
27 Jul, 2021

Damaged Device Claim

I had called regarding my damaged phone need to ask the procedure, they put me on waiting for around half and hour and nothing, no agent. Can you please check and call me at 705808****. User’s recommendation: Idk.
13 Jul, 2021

Wrong claim!

I recently had my phone replaced and it was was lost not broken and I just got a voice mail saying I have to send a old one in or they are gonna shut this one off.! I dont have a old one to send in ! I didnt mean to choose broken when I filed the... Read more➤
e miniuroll withI have had the premium device Protection Plan with Rogers for 2 years, this is administered through Brightstar. I just paid for my own screen replacement, as the only repair offered to me in the end was mail in replacement despite the Rogers website…

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