Aweful customer service. We went to this location ( potomac mills Woodbridge VA) on Sunday day before Presidents’ Day. Worst experience ever! Customer service at the register who stated that she is a manager treated us completely in rude, disrespectful manner. One of the clothes didn’t have a tag, she said go get another one( no please...
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I ordered items on the 22nd and paid extra to expedite the items so I would receive them on the 24th according to the website. I have not received them as of today the 26th. When I called customer service they said there was a glitch with the website and it does not calculate weekends and it...
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They will allow you to order an item showing it in stock but then when you need it shipped expedited, you will receive notice it is BACKORDERED. They will still charge you the overnight shipping for a partial shipment on the items you ordered and say “I am sorry but they must have been updating the website...
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I went OFF on customer service until the woman had to tell me to “calm down”…No! I won’t calm down! dont play with people’s hopes,money and time!!! DO NOT HAVE SALES!! and tell people “last item”..than when they purchase it..give them a tracking aert for 2 weeks and…
When did Express start scamming and deceiving their customers? Is Express running a bait and switch scam? Are your employees trained to be rude and aggressive towards customers? I ask these questions because that’s how I feel after shopping in your store today, lied…
