4 Copley Place, Floor 7
United States
Phone: +1 844 426 1173

Category: Furniture and Inventory

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Complaints & Reviews — Wayfair

On or about September 8, 2021 I purchased a bedspread thru Wayfair and paid 19.99 for expidited shipping. The cost of the spread was 63.99. After waiting for my “expidited” order if finally arrived on Sept 16, 2021 but came from AMAZON. Amazon price for the bedspread is 24.99 and no shipping charge! Not only is this… Read more➤

When they choose fedex as shipping co. They continue to find out how crappy of job they do! Wayfair customer service is pretty USELESS as they give out 10% coupons like candy for their mistakes ! I will never purchase another item! Poor service, As I have a piece to a sofa set that has been on… Read more➤

We ordered the Adal 7 pieces outdoor wicker/rattan furniture set in the beginning of May. When we received our order the correct colored cushion covers were not included. We have reached out to Wayfair 4 times to have the correct covers set. The incorrect sized cover have been sent each time. As of September, after summer, we… Read more➤

My complaint is a response to a refund to which I sent a reminder e – mail. I ordered the item on 13/07/21 and returned before delivery, as it was too small. I was told this was acceptable. As I had not received a refund, I sent an e – mail on 05/08/21 asking for the refund…. Read more➤

Hi my name is Kristi Haley and I ordered California king bed frame and a California Head Board that is suppose to be able to work together. I hired the handy guy to assemble. The holes do not match up so the best that could be done is lean the head board against the wall. I did… Read more➤

The wood on the chair is cheap!! The chair fell one time and the leg broke off. A replacement chair will not be available until November. User’s recommendation: Do not buy furniture from Wayfair.

I bought my mattress couple months ago which I did not like it. Hard to get hold of customer service

6 Aug, 2021

Wayfair Blocked driveway

Blocked driveway Im not happy that I cant get out of my garage. What if theres an emergency. This is crazy. User’s recommendation: Watch the delivery person.

When I received my shipment for my seven piece outdoor set there were two cushions missing two pieces on the bottom and on the top they said to call them once I received it and they would resend the pieces that were missing I did I called they said they were shipped never received them so I… Read more➤

Holes were pre-drilled on top of us of this So I can put it together I had to pay another $92 for someone to come out and put it together Im not too happy about this User’s recommendation: Don’t buy these dresses from Wayfair Made in China.

Poor service

Hello. I want to say a very big Fuj service representative. We ordered pizza and drinks, gave glasses all clean except one, all dirty with white precipitates. To the world, their employee immediately replies unkindly that all the glasses are clean and that she does not wash her hands, but the machine. Brought in place another it with dirty. I would recommend thinking about how to serve customers, I do not pay money for a dirty glass. A very unkind woman. Later, a woman sat down at our table, again that unkind staff passed by and told the woman to shout that she should not sit if there was such a long line that she has nowhere to put food. Who is interested in it? The man sat down and took his place where the problem. Disgusting person. The rest of the staff are golden people, smiling and kind :)

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