Hello, This is Nary Shin who took Etihad airplane on 13 July from South Korea to Egypt with my 2 children. (EY 873, EY 653) During a trip, it was terrible delay in ABU DHABI airport for the transit. The flight attendant said, that is because of airplane defect not because of weather or natural phenomenon. I...
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I would like to rebook the above mentioned ticket from Bahrain to Kochi, which was on 11th march 2020. Etihad office informed the ticket is open but I couldn’t rebook since it’s online ticket and system’s not identifying my ticket reference
Please note that return for Detty Mathew on 10 Aug 2019 was cancelled due to no flight take off from Cochin. I had contacted your customer service number in Aug19 and the agent informed me I will get the refund for the same. I have not yet received the refund for cancelled flight. Booking Reference: NMKCCC Ticket...
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My flight from Abu Dhabi airport took off at 2:25 minutes. It was delayed due to various reasons that are not correct. Then the official said you go without your luggage and it will catch up with you. Then, after many discussions, the flight was postponed until 7:00 pm, and this will not satisfy me and will...
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Tuesday 13/7 my flight from Abudhabi to Cairo was delayed 4.5 hours due to ground operation and cargo issues. cabin crew and captain was not allowing any one to leave the airplane the cabin was extremely hot and people strat shooting to crew and social distancing and masks went off. captin announced twice that he will take...
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Poor service
On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!
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