I am presently in the UK, June 2019. I have tried on several occasions to contact you, my RX carrier, through the internet, but you MUST BLOCK YOUR users/customers – impossible. I cannot access my account from outside the USA. I have contacted my agent and he was not much help either, really. I am also unable...
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THE WORST!! BEGINNING TO END. The last straw: I went away for weekend and forgot medication for my diabetes. Needed 4 pills. They told me, “Not covered. Not enough of an emergency.” They have terrible service, terrible response time, coverage only looks good on paper. You are paying for nothing.
My wife and I signed on recently with Envision RX….. Her first order took over five weeks and countless phone calls to complete! She was without medication for two weeks due to their incompetence. When I needed a refill, I started 3 weeks early, trying to avoid their incompetent start up…. At this point I am 4...
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Doctor sent order for two prescriptions on a Thursday afternoon….I called Envision the NEXT Wednesday because I had not gotten their call to release prescriptions. They got one; not the second and would call doctor. Two weeks later, I’m out of the pills. Called and told them to forget it….I’d get another prescription sent to a local...
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I have worked with other mail order pharmacies for an ongoing prescription with great success. The phone reps for envision are either badly trained or poorly paid or disinterested or all of the above. I have called for the same problem and have received different answers for the problem with obvious total lack of communication between service...
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