Had 1 area of flooring warped (other 4 pieces fine) and 2 area had depressions and made clicking noises when stepped on. Inspector came (1 day late) put moisture meter on floors and stated we had moisture on floors .I went online and looked up directions for the exact brand and model number and it stated the...
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My install took place January 28, 2021. The installers left cement and glue all over my flooring. The ‘trim’ was not sealed around walls and toilet. For the life of me, I can’t get anyone to respond. I have talked to a CLIFF, a SHANA, a Chris, and a Jenna. they ALL said they would ‘assist’ me...
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Dear Sir or madam, I was scheduled for a carpet installation of 1 very large room today, A quick easy job with minimal cuts and 2 large dry areas to cut carpet as needed and have been on the scheduled books for 3 weeks . I received a call at 8:30ish am today, Monday June 21st by...
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30391 Tristania ct Wesley Chapel Florida. We had floors installed and the installers said that gluing was not necessary. We began noticing creaking when walking and thus called Empire. We were told that a three month wait was required for the floors to settle. Time has passed and now it is very difficult to get them to...
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Empire could NOT spell PROFESSIONAL COURTESY if someone laid it out in all caps. Horrid service. My advice is to stay away from Empire. Scheduled 5/18. No show, no call. Told they started a ‘ticket’. I called again on 5/19 as we had heard nothing. After the difficult and time-consuming process to actually talk to someone, got...
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Phone Repair
I want to warn everyone about a special trick. I took a low-cost mobile AuMobile (or Trodex) phone Samsung Galaxy. for warranty-was for 2 years. It took a little more than a year and, apparently, the manufacturer's defect after, '' inflated '' the battery. Pay for repairs, after a while I call and announce that I have to pay 12 dollars for the battery! it's only a year! How can it be! But the phone is not sold separately from the battery, and if it is a manufacturer's defect, it is also considered a free repair! When I bought a phone - NO employee warned me about this special warranty. When I called AuMobile and Trodeks - it turned out that I needed to know about the warranty myself, the phone (not yet paid) is already mine! And no one from both offices explained this "miracle" to me about repairs and separate parts of the phone. Because it looks like a scam, because buying a phone is not everything without a battery. Be careful!
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