My first appointment for a quote with this flooring company was March 26th. My scheduled block of time was between 11am-1pm. I took the day off from work to ensure I was home and didn’t need to rush the process. On this day they never showed. I never received a call or anything. Yet, received an email...
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Met with sales person. SOle carpet adn install scheduled. Installers show up, walk in, literally take 5 mins and say they cant do the removal and need to call their boss for direction. They get in the van and drive off. No communication about what happens next. Message left by Ronnie with no call back number. Office...
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On [protected] signed contract with salesman, Alex. 3 portions to replace all flooring in home. First floor laminate was completed before the required permit from HOA was obtained. I then attempted to obtain permit which requires liability and workmans comp. insurance info. Hardfloors coordinator, Renee Johnstone, could not get the required info to me. She has stopped...
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In january 2021 call Empire today for a quote for Tile for my kitchen and two baths about two week later they sent out two installers neither could speak English so their was no way to communicate with them and they had the wrong material and had to leave to get order the right tile I had...
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I have had your product installed on the ground floor of our condominium several years ago. We love the product! Unfortunately we currently have a short board which has bowed upward and need to be fixed and I am haviong no luck getting the local agent for you product to respond to this problem. Can you help...
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Phone Repair
I want to warn everyone about a special trick. I took a low-cost mobile AuMobile (or Trodex) phone Samsung Galaxy. for warranty-was for 2 years. It took a little more than a year and, apparently, the manufacturer's defect after, '' inflated '' the battery. Pay for repairs, after a while I call and announce that I have to pay 12 dollars for the battery! it's only a year! How can it be! But the phone is not sold separately from the battery, and if it is a manufacturer's defect, it is also considered a free repair! When I bought a phone - NO employee warned me about this special warranty. When I called AuMobile and Trodeks - it turned out that I needed to know about the warranty myself, the phone (not yet paid) is already mine! And no one from both offices explained this "miracle" to me about repairs and separate parts of the phone. Because it looks like a scam, because buying a phone is not everything without a battery. Be careful!
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