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I had a rep out and put a down payment on carpet. The first time they came they did not have enough carpet. The next time they no showed on the install. No one has contacted me about a new install date. I called them every day last week and finally on Friday someone told me they...
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I called after seeing an ad for 50% off flooring. The salesman came to the house and we told him we wanted to only look at the flooring included in the sale. The total flooring was a little over 400sf. The price with installation and warranty was over $4600. In retrospect, I asked for a breakdown on...
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I had my carpet installed Augest 2019, I am the only person in my house hold this carpet is coming up at the door entrance and the is a buckle in the middle of the floor. I called and was told I would have to pay a fee for someone to come out. I am very dissatisfied...
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I was to have my floors installed on 7/5/21 but because of Elsa it was put off until 7/14/21. The installers brought the wrong floor color. They talked to my sales rep and he told them what the correct color flooring is. The installers said to me that they would be back at 9 am the next...
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7/10/21 Empire was supposed to come in for a carpet installation on Saturday July 10th, which they confirmed one business day prior. On the day of the installation, they did not show up at all. I called the office, they then told me they don’t have enough carpet in the track to install for all my rooms....
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Phone Repair
I want to warn everyone about a special trick. I took a low-cost mobile AuMobile (or Trodex) phone Samsung Galaxy. for warranty-was for 2 years. It took a little more than a year and, apparently, the manufacturer's defect after, '' inflated '' the battery. Pay for repairs, after a while I call and announce that I have to pay 12 dollars for the battery! it's only a year! How can it be! But the phone is not sold separately from the battery, and if it is a manufacturer's defect, it is also considered a free repair! When I bought a phone - NO employee warned me about this special warranty. When I called AuMobile and Trodeks - it turned out that I needed to know about the warranty myself, the phone (not yet paid) is already mine! And no one from both offices explained this "miracle" to me about repairs and separate parts of the phone. Because it looks like a scam, because buying a phone is not everything without a battery. Be careful!
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