Called march 16th and again 3/24..We’ve had call backs and missed them. So we have called back and nobody is returning our calls. We need someone come to our home so we can show what needs to be fixed..This has been going on for 2 weeks and i do believe you stae one to three days we’ll...
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After working with Empire Today, I can not recommend them for services. The installers arrived late on the day of the first day of installation. ” flat tire” this was 1/29, returned promptly at 0800 on 1/30. The did not have the transition pieces to complete the job. The pieces were ” ordered”. Rescheduled for completion. O...
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This has been the absolute worst experience! We ordered both carpet and vinyl plank flooring. At the start, the sales guy had issues entering the sale cost and financing of our order and said he would adjust it later. He did not. On the days of install (separate for both carpet and plank) I made the requested...
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Dear Thomas, Customer satisfaction is our number one priority. We put our customers first and act with a sense of urgency to address every concern. We want every customer to be satisfied, and regret to hear about your experience. We'd like to further assist you but…
Donna, our mission is to make beautiful new floors easy for all of our customers. With over three million satisfied customers, we’ve achieved our vision to become America’s first choice for installed flooring. We regret to hear that your experience with us, was not…
Phone Repair
I want to warn everyone about a special trick. I took a low-cost mobile AuMobile (or Trodex) phone Samsung Galaxy. for warranty-was for 2 years. It took a little more than a year and, apparently, the manufacturer's defect after, '' inflated '' the battery. Pay for repairs, after a while I call and announce that I have to pay 12 dollars for the battery! it's only a year! How can it be! But the phone is not sold separately from the battery, and if it is a manufacturer's defect, it is also considered a free repair! When I bought a phone - NO employee warned me about this special warranty. When I called AuMobile and Trodeks - it turned out that I needed to know about the warranty myself, the phone (not yet paid) is already mine! And no one from both offices explained this "miracle" to me about repairs and separate parts of the phone. Because it looks like a scam, because buying a phone is not everything without a battery. Be careful!
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