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We had flooring installed Nov 2021 and around March the flooring started coming up in our office and I ended up cutting my foot on it a few times. A tech was sent out and he took care of the floor. and told us we should have a mat under the office chair. we got a mat...
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Terrible company no customer service, poor workmanship. They will promise the world at the so called “free consultation” will likely not show on the agreed upon start time and date. Expect a big long sob story about some unrelated [censored] as to why they never show. When they do show usually around mid-day in the pm tear...
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rep had came out to our home on 8/10/21, approved us quickly for financing. we were promised that the carpet would be installed 8/19/21. the guys came to my home and said measurements were off and would return the next day. No one informed us on timing and didn’t even show up. I called customer service from...
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Had a carpet install appointment on August 18, 2021, with a 8 hour window of arrival. Ordered suggested product from salesman who arrived at my home. Install personnel showed up at my home and immediately looked around my home and said, we do not have enough product to do this job. They went on to say that...
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I would like to be considered for a refund of my deposit. My husband and I ran in to a long list of expenses that were unexpected and unforeseen. We are scheduled to have approximately $6, 000.00 (+) floor work done in September. Since our visit with the representative Craig Geaslen With Empire Floors, in June 2021,...
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Phone Repair
I want to warn everyone about a special trick. I took a low-cost mobile AuMobile (or Trodex) phone Samsung Galaxy. for warranty-was for 2 years. It took a little more than a year and, apparently, the manufacturer's defect after, '' inflated '' the battery. Pay for repairs, after a while I call and announce that I have to pay 12 dollars for the battery! it's only a year! How can it be! But the phone is not sold separately from the battery, and if it is a manufacturer's defect, it is also considered a free repair! When I bought a phone - NO employee warned me about this special warranty. When I called AuMobile and Trodeks - it turned out that I needed to know about the warranty myself, the phone (not yet paid) is already mine! And no one from both offices explained this "miracle" to me about repairs and separate parts of the phone. Because it looks like a scam, because buying a phone is not everything without a battery. Be careful!
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