Booked flights to Belfast and paid with card , had a problem with my phone as I was away and all massages was deleated please can you send out my information thank you
I was under the impression that if our voucher could not be used within 12 months then our money would be refunded. Our last communication stated the voucher expired on the 8th June 2021. Unfortunately because of the pandemic we have not been in a position to use it. We live in an area which has been...
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On my return flight from Gibraltar to Manchester flight number-EZY1964. We had to divert to Madrid due to a very ill passenger that I helped to keep alive. I would just like to nominate Gemma one of the cabin crew for an award as she was outstanding! She helped me aid the ill passenger and kept everyone...
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All sorted satisfactory received passcode and was able to book flight ticket on line. Thank you for help.
Update by user Jul 14, 2021 NOWHERE Original review posted by user Jul 14, 2021 Last year 2020, we were on holiday in CYPRUS flown on tickets booked with EASYJET Direct, when covid struck. We were due to fly back on Monday and the last flight left on Sunday (part full), and we were not advised. We...
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Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
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