I booked holidays for 6 adults from Sept to Oct from L’pool to Alicante Return Alicante to L’pool. 1 flight cancelled I amended flight Then I get all emails from Easyjet new information new seats. OMG what a nightmare My details are not recognised Told No A/C User’s recommendation: Hope you don’t have my nightmare Rang the...
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I have a voucher for a flight under booking number K1K32T2 however when I attempt to use it to book another flight I am asked for a password for the voucher which was apparently sent with the voucher email. Unfortunately this email is long since deleted from my email account and I require a new password for...
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One passenger cannot now take the flight so need a refund on one passenger and his baggage. Plus booked car hire through easy jet and need to now reduce the number drivers from 2 to 1. Easy jet changes the flight times so I need to change the pick up and drop off times fir my car...
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Dear Sir and Madam, This is Xia Li, Flight Nr. EJU4576 Date: 16 July From Naples to Berlin Bburg At the AirPort of Napoli : employee of easyjet, worked counter Nr.23, For my Baggage 17 kgs, For the excess Baggage Weight: +2, My visa was Overcharged. she said my visa invalid， and used many times.pls check Deduction...
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I need to know, I’m travelling on August 4th with my daughter for medical reasons from Cyprus, do we still need to quarantine even though we have had both vaccine shots? Many rhanks
Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
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