Needed help sorting out covid cancellation voucher .The customer service call handler was extremely helpful managed to use my voucher and rebook for a future date.
Original review updated by user Jul 28, 2021 We have tickets booked for flight to Faro on the 1st August 2021. We have spent £2,376.76 for 5 adults and one child. Due to worries over the Covid status we are unable to travel. We tried to reschedule these and Easyjet quoted us an extra £1,280.00 ,making a...
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We have tickets booked for flights to Faro on the 1st August 2021. We have spent £2,376.76 for 5 adults and one child. Due to worries over the Covid status we are unable to travel. We tried to reschedule the flights to August 2022 and Easyjet want us to pay a further £1,280, making a total cost...
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I sent email regarding my sons epilepsy medication at the moment he gets it in glass bottles I want to know seeing as he has to take it in hand luggage are glass bottles ok or do they have to be plastic
I booked flights to Corfu before the pandemic. I have changed the dates of our flights twice since then and paid an extra £280 pounds for the privilege, we have asked for a refund. Booking the same flight now would be much cheaper and Easyjet have had our money for well over a year . Travel is...
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Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
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