I initially was on Easyjet to book a flight for 2 people. However I needed more information from my partner and had to wait for her return. The problem was when I returned to the booking the system behaved differently and I ended up only booking one of the seats. I was not amused when I had...
Read more➤
EJ2cb02X. Ref K1KDKVX Re virus we have changed our outward flight from Manchester to alicante from 25th June 2021 to 21st June 2022, I want to change our return flight from 6th July 2021 to 2nd July 2022 at 7 15am but your system will not allow me to change this flight. If this cannot be sorted...
Read more➤
All I wanted was to speak to a customer services advisor but holding on the phone for 10 minutes with no update I hung up.
I should have had my flight with EasyJet travelling from Malaga to Amsterdam 1 of July 2021. According to the official Governmental website (https://www.government.nl/topics/coronavirus-covid-19/plan-to-reopen-society/conditions-for-entering-the-netherlands), I was able to travel from Spain to the Netherlands without thr PCR and with just antigen quick test provided, because both countries are within the EU and as of 1 of July...
Read more➤
Hi We are flying from Gatwick to Kos on 17th July to 5th August. I have heard Jet2 are cancelling all amber destination flights up to 19th July – will you be cancelling all your flights to this destination up to the 19th July? Thanks. Wayne
Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
Read more...
