I have to change my flight because my daughter tested positive from COVID and now we have to isolate
Am plătit 310 lire pentru biletele de avion și când am cerut o rambursare pentru că tatăl meu este grav bolnav și există și o coroană, mi-au rambursat doar 46 de lire, ceea ce este o înșelătorie
Hi I am looking to fly to fuerteventura from Manchester in August 2022 and the flights are not available yet is that because eay jet are not flying or just not been published yet Many Thanks Paul Jones
Can’t request a refund when following the instructions and my flight has been changed twice now. Can get in touch by phone either. Last time I have tried waited for 25 minutes and was never able to talk to an operator.
Over the past 12 months easyJet has been sending me vouchers for disrupted flights. The vouchers are sent as emails to my inbox; sometimes they land into my junk box and are lost forever. The vouchers can be redeemed before a date in the future, usually 12 months, and…
Poor service
When ordering the product, waiting a month, it was sent the wrong one, in our case the carpet, we ordered a rectangular fluffy carpet, we received a round, call customer service, answer by sending an e-mail with pictures and shipment number, so we do, it takes several days, no reply, I send the e-mail again, we get an answer to go to the mail and send the product back, it is not possible in a daily hurry, please send the real product and send it back by the same courier of course there is no answer again, I wait for a couple of days, than, I write again about 3 times, the email comes back to send the product barcode, the manufacturer seems to be asking, well there is no problem to do it, and so far we are waiting for an answer, we received the product at the beginning of the month. Customer service is under every criticism, and correcting your mistake is not a priority.
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