I want to if I send something Canada to Australia is that guaranted our parcel 100percent safe go there if I lost my parcel then what should I can do
Offices are closed on the weekends, so nobody is able to help me sort out where my shipment is. It is several days late and no one can help me. I will not ever be using or selecting DHL at any checkouts again, they have the worst customer service and their website is completely useless. There is...
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DHL is horrible in its customer service. Nobody picks the calls and yet they send us automated messages to call the same number that does not get picked. When they agent called I asked for a number where I could complain and he gave me a special number that again does not get picked up. Last time...
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Not even sure where to start!! They insisted on using an incorrect phone number thus never received any calls about my packages even after I corrected them. By that time they said they destroyed the packages. Which they dont!! Again reordered and one pair of boots I picked up only after pursuing DHL where the packages were....
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I was asked to pay 21$ of additional fees for a 26$ order with 23$ of shipping. On top of that I was asked the very moment the shipping notice was edited by the seller, not at Canadian Customs. 26$ value is NOT subject at any customs fee. DHL double-dips regardless. DHL Support on Twitter answered me...
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