Received a ransom text and call from DHL customer care rep to pay the custom fee then only they will deliver the parcel. Invoice from CBSA charged $0 for custom fee, but DHL charged $20 for processing fee. Despite asking for refund and processing the custom clearance personally at local CBSA office, DHL refused to pay and...
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We have 2 shipments with DHL from over 2 weeks now, and they are holding in Brampton, no one answers phone or reply emails, Horrible customer service User’s recommendation: Avoid DHL.
Twice in one week DHL has mis-handled my delivery option as I had specifically asked to have my parcels left at their pick up location instead of having delivered to my home. Both requested were confirmed prior by DHL at time when I received the parcel notification….
My package has not been delivered to its destination and is still in Bangalore. I have uploaded the documents to your official website one week ago and was told it was going through customs yesterday and it still has not arrived.
Hi I wondering about my parcel Already 6 days to courier. So please lookout.I will pay the fees after I receive. I sent the text msg by the same no who sent the pic of the package.We dont have any Idea where I have to go. Thanks
