More Contact Info

Toll-Free Number:

(800) 225-5345

Customer Service:

DHL Supply Chain

(877) 272-1054

DHL Global Forwarding, Calgar

+1 403 516 1900

DHL Global Forwarding, Montreal

+1 514 344 3447

DHL Global Forwarding, Ottawa

+1 514 734 4580

DHL Global Forwarding, Toronto

+1 289 562 6500

DHL Global Forwarding, Vancouver

+1 604 207 8100

Outside of Canada

+1 905 861 3672

Legal:

+49 228 1820

Media:

(855) 345-7447

Corporate Communications DHL Canada

(786) 264-3684

Director of Communications, Americas

(954) 260-7082

Director of Communications, Americas

(614) 865-5935

Public Relations Manager, Americas

Fax:

+1855-616-7345

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 9:00pm

Company Address

DHL Express Canada

18 Parkshore Drive

Brampton,

Canada

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Complaints & Reviews — Dhl Canada

7 Apr, 2021

Looting on the name of duty/ custom fee

Received a ransom text and call from DHL customer care rep to pay the custom fee then only they will deliver the parcel. Invoice from CBSA charged $0 for custom fee, but DHL charged $20 for processing fee. Despite asking for refund and processing the custom clearance personally at local CBSA office, DHL refused to pay and... Read more ➤

Transportation and Logistics

17 Feb, 2021

Receiving shipments

We have 2 shipments with DHL from over 2 weeks now, and they are holding in Brampton, no one answers phone or reply emails, Horrible customer service User’s recommendation: Avoid DHL.

Transportation and Logistics

15 Feb, 2021

Extremely poor customer servcie handling guest complaint

Twice in one week DHL has mis-handled my delivery option as I had specifically asked to have my parcels left at their pick up location instead of having delivered to my home. Both requested were confirmed prior by DHL at time when I received the parcel notification….

Transportation and Logistics