I am awaiting a package which has been sat in Canada for 6 days without any updates. I have used the bot and the phone number to try and get a response/help and NOTHING WORKS. This is the least helpful service I have ever come across!!! My proof is in the tracking record for AWB 332325****
BE AWARE- Dont spend a single dime on DHL services Disappointment Guaranteed Completely disjointed organization. Right hand dont know what left hand is doing. The organization runs on mercy of the God. They dont have process, people to handle your valued goods. I…
DHL Customs fees = Estimated value of small shipment Shipment sent from India worth USD $25. DHL charges $21 for releasing it from customs. This includes $16.40 as handling fees + $4 as the actual customs fee amount. And the Customer Service Rep’s comment was priceless. “We cannot reduce the customs handling because that will be unfair...
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I was expecting urgent package for which I paid urgent fees. This was a government ID coming from pakistan. The ID went from Pakistan – Bahrian – Germany – UK – Canada within 6 days but DHL Canada was not competent enough to deliver this to my place for 2 weeks. Their delivery guys kept putting logs...
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Ordered essential parts online from distant supplier. They ship via DHL. Shipping price almost equal part price, but I didn’t have option to go with anyone else. Shipment was supposed to arrive on Friday. Despite waiting all day, no one came to my door, no one buzzed my intercom, or called me on either phone number. End...
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