I cannot get a call back option. Just wait for hours on end and online I cannot figure out how to get my credit applied. Screen times out constantly User’s recommendation: Give call back option.
Update by user Jul 30, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Jul 25, 2021 Hello, My ecredit is not found in the system of Delta website. However I have the confirmations in my emails that this is valid. I need to book a flight today and...
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Glitch in Delta’s system where they double booked me (the flight mysteriously appeared on my account the same day it was departing). While I wasn’t charged, I want to ensure that my actual flight will not be affected. On hold for 3 hours and could not reach anyone. Can’t get a call back and can’t reach Delta...
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Delta had the correct name of my wife on our confirmation but printed out wrong name on boarding pass going back home from Allentown PA to MCI. KC to Buffalo confirmation JOXNLN, Allentown to MCI JOXNLM. Agent and Supervisor could not get an answer why and booked us on a flight 1 hour later but did not...
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On Tuesday May 2nd 2021, I booked a round-trip flight from your company in order to attend our sons wedding. It was an indirect flight from Dakar Senegal, to Washington DC, USA with only one stopover in New York, USA. Unfortunately, we were appalled by the overall poor customer service from the employees. Indeed, despite the fact...
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