Update by user Oct 31, 2019 THE BBB WILL DEAL WITH THIS MESS Original review posted by user Oct 31, 2019 I CALLED FOR INFO THEN CANCELLED ATT DIRECT INSTALLATION IF INTERNET AND THEY ARE STILL BILLING ME CLAIMING INSTALLATION DID OCCURE BUT THEY DO NOT HAVE A STATEMENT OF INSTALLATION THE CS REP TOLD ME I...
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Tried probably 20 to 30 called to port a home number to another carrier before it was finally completed. However, they continued to bill my mother for service to a vacant home. When it was discovered a person named “Cheryl” at ext. 9708 told me that they would credit the account back to the port date, and...
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Origially I had Fairpoint for my phone service as they were the only option where I reside. I also had internet service, phone and Direct Tv which were supposed to be bundled which never happened. Consolidated bought out Fairpoint and the internet service is horrid. Customer service is also lousy as I placed a complaint for the...
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The only thing quick about this service is the monthly bill.
The technician cut my internet off by accident thinking he cutting the neighbors internet off so when i call consolidated to report the situation. The assistant telling me I have to be without service for 5 days the mistake their technician cause.
