I’ve only had consolidated for less then a week . I’m having trouble with both my TV’s saying no signal and my internet keeps going on and off asked consolidated to come back with tec support . I kept getting sent to different departments after half an hour of being put on hold getting the run around...
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In the last month we have talked to five representatives and had three technicians come out and look at our system. we continue to have slow speed or no internet service. the technicians and representatives continue to tell us that we are having no issues with our service.
Consolidated Communications bought-out my former phone company and so I had no choice but to use them (they are the only local provider.) In the year since that happened the phone and Internet from them has gone out 3 times for around a week each time. Right now we are on the 3rd time and Day 5...
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asked to have our internet upgraded to the new bonded service but was denied. Called again and gave them a false name and address on the same dirt road and they said sure
I kept getting messages that my firewall was not secured. The Consolidated Commuications (CC) technicians forwarded the issue to Kaspersky (a Russian designed and owned security product). After over 14 days (including two passes up to Russia), and SEVERAL attempts to fix the issue, they gave me the number to contact the Microsoft technical staff. Microsoft then...
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