Empty promises Service standards not adequate Passed off techs also If employees are mad about having to lie to customers. Consolidated Texas seems to be that way all over.
We currently have Internet service at 15mps (DSL). We requested an upgrade to 25mps and was told by Customer service that Consolidated Comm Engineering would not honor due to upgrade cost even though we have available multiple DEMARC ports to BOND lines to provide 25mps. Address is 213 Stephens Road – Internet Residential, and 217 Stephens Road...
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I’ve been playing tag with Consolidated Communications since their service was installed about 3-4 months ago. Constantly calling them, horrible download speeds, spotty service, always having to reset the router. I’m paying for 25mbs, but I have only ever seen at most 2.9mbs. If anything on the network is downloading an update, or a video game, then...
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They play only shows or movies from the 60 70 80 that should be on Turner classic movies and repeat them every day and take shows and play them 24 hrs. a day on like 6 channels . The cable is always going out and they don’t call you back and charge us even if we don’t...
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I am paying for 7 mbps and tonight as always I get 0.67 download and I can’t even run YouTube. I have called and called and they come out and say they have fixed it then the next day I am right back where I started. Calling and calling all the time to get the same crap....
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