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24-Aug-2021 There are increasing number of overhead wires that runs inside our property and almost touching our window and it pose hazard to our home. Despite call to PLDT Customer Service (171) which of no help as I can not provide the account nos. of these internet connections, I am not sure where to file a complaint....
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We found out after the tenant left that there was no connection for the last 6 month but, was billed and paid for nothing, what a rip of, and not the first time, PLDT sucks the company is full of [censored]. When will it be fixed. account number: [protected] phone no: 02 [protected], Adress: Unit 12 Gp...
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The internet isnt working, and the landline isnt working. Nothing has been resolved despite the supposed “repair.” The worst part is, they know it hasn’t been working but they don’t adjust the bill. Constant payment with no service, we’re giving PLDT free money then. On top of that, they make it difficult to close or downgrade the...
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July 2020 – called 171 to complain WIFI SSID and PW reverting to old username and PW. Sept 2020 – with constant follow up and threats to file formal complaints to NTC, they conduct a visit and changed the modem, but not the same model, (previous one is with 4 antennae but was replaced by modem with...
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Sent my letter request to PLDT twitter to transfer my landline [protected] last June 29, 2020, to other location. I repeatedly follow-up on this, and they told me that I am going to open my landline anytime might somebody from PLDT to call me to schedule the transfer . I made follow-up repeatedly again and same answers....
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Poor quality of service
I bought a coupon that allowed me to go to the hygienist and do oral and dental hygiene with ultrasound. It was not only the promised service, plus, dentist Baiba Mardekaja did it terribly and unprofessionally. For the first time, I had nausea at the dentist from careless treatment of me as a client - left floss in the teeth, incomplete removal of all teeth, superficial polishing, as a result of which I polished so many tooth surfaces that I could even see the difference (talking about teeth form). In addition, I saw drops of blood on a disposable glass of water that were not from my visit - so from the previous one. The general attitude was superficial, I would even say terrible.
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