More Contact Info

Emergency/ Hotline:

+6 328 702 0888

Emergency/ Hotline:

+6 328 702 0888

Legal:

+6 328 802 7169

Privacy Inquiries

+63 998 840 7547

Privacy Inquiries

Company Address

Cebu Pacific Air

Domestic Road, Barangay 191, Zone 20

Pasay City,

Philippines

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Complaints & Reviews — Cebu Pacific

30 Jul, 2021

There is something wrong about the time of my flight on august 3

Good afternoon. I need help with my flight this coming Aug 3rd. The time for my two-way flight was messed up. Is there a way for me to change the time for one of my sched in Aug 3rd?

Transport

30 Jul, 2021

Change of flight sched to earlier date

I checked yesterday if I can resched my flight to earlier date, and it was applicable. And now by the time I’ve already decided to what date would be my resched flight I can’t change it to earlier date

Transport

29 Jul, 2021

I cannot rebook my ticket

I cannot rebook my ticket because i have an emergency. Please help me assist it. My booking number is YE3QFC.

Transport

28 Jul, 2021

Cancellation of double charged

My concern is regarding double posting of amount in my credit card bill 1st attempt not reflected WLJ2SK 2nd attempt succesful H9DJ5L Kindly send me the cancellation memo of booking ref number WLJ2SK . For credit card cancellation . Thank you

Transport

28 Jul, 2021

REFUND NOT RELEASE!

Hi PLEASE take action on my request because until now the small amount of our refund! still we did not receive!!!!! i submit may request last year but until now nothings’s happens! please take action on this!!! Thank you

Transport